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Can someone guide me through the process?

Can someone guide me through the process?

by Max Falton - Number of replies: 3

Hey, everyone! I have a question about Top Up. I recently purchased some game credits but I'm not sure how to redeem them. Can someone guide me through the process? I want to make sure I do it right. Thanks!

In reply to Max Falton

Re: Can someone guide me through the process?

by David Wilson -

Redeeming your Top Up for game credits is quite easy. First, you need to log in to your game account and navigate to the Top Up Mobile or Buy Gift Card or "Recharge" section. There, you'll find different payment options, and you'll need to select the one you used to purchase the credits. 

Once you've chosen the payment method, you'll be prompted to enter the redemption code or the transaction ID that you received when you made the purchase. After entering the code, click on the "Redeem" or "Submit" button, and voilà Buy gift card! Your game credits will be added to your account. If there are any issues, don't hesitate to contact customer support for assistance.

In reply to David Wilson

Re: Can someone guide me through the process?

by Kevin Dalton -
That's right, David! I just want to add that sometimes, instead of a redemption code, the credits are automatically added to your account upon completing the purchase. In such cases, you won't need to enter any code manually. The credits should be reflected in your game balance right away. Additionally, keep an eye on the payment confirmation page after making the purchase, as it usually displays the details of the Top Up transaction, including the amount, date, and payment method used. This information can be handy in case you encounter any problems during the redemption process. Remember, every game platform might have slight differences in their Top Up procedures, so don't hesitate to refer to the platform's FAQ or support documentation if you need further assistance. Happy gaming